Sales

Inside Sales & Customer Service employee - Norway & Sweden

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Our markets continue to grow, and we are looking for a commercial, proactive and result driven Inside Sales and Customer Service Employee (English speaking on native level) for our team in Copenhagen! Do you want to combine your commercial drive and customer focus in one role? Then we are looking for you!

With more than 75 years of experience in the world of business gifts and promotional items, IGO have grown into strong and well reputed brand in the industry and is continuing our growth in the Nordic markets.

Plato Group is one of the leading wholesalers of promotional products in Europe and has companies in 13 European markets and employs over 400 people all over Europe. Plato Group is owned by a Foundation and most of its profit is donated to charity purposes.

We are a dynamic organization who see enormous potential in the European market. This offers plenty of opportunities for enthusiastic and talented people.

 

Inside Sales & Customer Service Employee for our Irish and British markets

You will be part of the IGO sales team for the Nordics, UK and Ireland. The team is, with our online web shop and self-service model, an indispensable link for IGO. The team is divided between Order Entry and Inside Sales & Customer Service.

The job…

All in all, it is a very commercial role, where teamwork, customer focus and result orientation are very important elements. Working together in the local “country couples” and teams is an important key to success, and the work tasks are diverse and will overlap with your team members in order to create the right dynamics.  

As a part of the Inside Sales & Customer Service team you are responsible for all commercial activities that result from IGO's market approach, and you will therefore have a variety of responsibilities. You will elaborate and follow-up on quotations, samples and leads generated by marketing. Additionally, you will identify and respond proactively to the opportunities in the Norwegian and Swedish markets. It’s your goal to achieve the best commercial results! Together with your teammate you will ensure that the order goes through the order process with a high level of quality, which will result in a happy, returning customer. The order process includes a close dialogue with both our customers and suppliers, and requires a high level of awareness, both when it comes to your customers’ needs and the details of the specific order. 

 

Who are you…

A person with commercial, proactive and result driven attitude in combination with an interest in fulfilling each order from first contact point until delivery is the key to fulfill this job successfully. You cannot sit still, but on the other hand you prefer to work on a well-thought-out way. You will be rewarded according to your own successes, so it is your responsibility to manage this.

Besides that, you are flexible, enthusiastic, and competitive by nature!

Your professional background:

• Experience in similar job within sales and customer service is an advantage, but not crucial
• Verbal and written fluency in Norwegian and/ or Swedish, as well as English
• You have excellent computer skills

What can we offer?

• Fulltime position, 37 h/week, work hours 8-16
• You will be working in a truly international environment, with colleagues from all over the Nordic region, UK and Ireland and The Netherlands.
• Work in a bright and dynamic office in the city of Copenhagen, where your knowledge and experience add value to our success!
• You will have a lot of fun working with people who are as enthusiastic, kind, and energetic.
• Last but not least, we offer a competitive salary plus bonus, pension scheme, lunch and the opportunity for personal and professional development.

Are your ready to take this challenge? Please apply by filling in the application form on our website and upload your resume. If you have any questions, feel free to contact Team leader Nordics, UK & Ireland Freja Jakobsen at freja@igopromo.com or call +45 32 72 00 00.